New Rave Smart911 Emergency Alert System

On July 1st, the City of Woburn will be moving to a new emergency alert system provided by Rave Mobile Safety.

The BlackBoard Connect notification system will be retired at the end of June and replaced with Rave’s Smart911 Suite.

Please visit woburnma.gov/subscribe to sign up for Woburn Alerts via Rave Smart911 for public safety emergencies, extreme weather warnings, traffic detours, parking bans, and more. Provide basic contact information to receive simple notifications from the City of Woburn. Various alerting categories can be customized to call your phone, send a text message, and/or email you.

Smart911 is a free feature included with the Rave emergency notification system where you can create a private and secure Safety Profile for you and your family. Enter as much or as little information you want the 911 center and public safety response teams to know about your household in the case of an emergency. You can include details such as family members, photos, medical notes, pets, emergency contacts, and more. If you or your family ever calls 911 from a phone registered with your Safety Profile, the system will recognize your phone number and automatically display your Safety Profile information to the 911 call taker, allowing them to send responders based on up-to-date location and emergency information to get you help faster.

With a completed Safety Profile, responders could arrive aware of many details they would not otherwise know:

  • Firefighters could arrive knowing exactly how many people live your home and where the bedrooms are located or if there are pets that need to be accounted for.
  • EMS personnel could more quickly and effectively handle medical emergencies if they’re aware of family members’ allergies or specific medical conditions.
  • Police could access a photo of a missing family member in seconds rather than minutes or hours, helping the search start faster.

At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 can ensure that the details you would need to tell 911 are immediately available in the event you cannot verbally provide them.

In an emergency seconds can save lives. Take a few seconds now to plan ahead at Smart911.com.

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