Snow Emergency

Please visit this page for current winter advisory information. City officials closely monitor storm forecasts through various means, and will use all available information to make an informed decision as swiftly as possible when declaring snow emergencies. Once a snow emergency has been declared, residents can be notified via multiple lines of communication by signing up for our emergency alerts here.

Meanwhile, here’s a roundup of general winter weather information for Woburn residents:

Call the Department of Public Works with snow removal questions or concerns, at 781-897-5980, or the Mayor’s Office at 781-897-5901.  As always, dial 911 in case of emergency.

In case of downed wires, please stay away and contact the Woburn Police Department at 781-933-1212.

For loss of power, residents are asked to contact Eversource at 800-592-2000.

Safe sidewalks benefit the entire community. The same request is asked of businesses and residents when it comes to sidewalks.  Helpful guidelines efforts to make path wide enough for someone using a wheelchair, walker or stroller.  Clear ramps at corners and sidewalks.

Use ice melter, but not sand (sand gets into street drains and can be expensive to clean up).

Stormwater Catch Basins: Use our interactive map to help locate catch basin drain covers that may be covered by snow. Dangerous icy conditions can occur when melting snow and/or rain collects and refreezes in the street or near your property/business during the winter months. We greatly appreciate any assistance you can provide in helping us keep catch basin covers clear to ensure stormwater drains properly.

Fire Hydrants: There are thousands of fire hydrants across the City. Winter storms can often hide fire hydrants under a large mountain, placing precious time and lives in danger in the event of a fire. The City asks residents who are able to assist with keeping the fire hydrant closest to their residence or business clear of snow. The Fire Department requests a three foot clearance on all sides for best access to hydrants. The Woburn Fire Department will also be out there clearing hydrants, but is extremely grateful for any and all assistance that residents are able to provide during winter storms. Use our interactive map to help locate fire hydrants near your property.

Woburn Public Schools parents and students, please check the Woburn Public Schools website (www.woburnpublicschools.com) for updates about delays or cancellations. If Woburn schools are closed for a storm, the Woburn Senior Center and Woburn Recreation programs will also be closed.

Comcast: Residential customers with service affected by the storm should call 1-800-COMCAST (1-800-266-2278).

Verizon: To report service-related issues, residential customers should call 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/support.

National Grid Gas:  1-888-377-5325

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