Public Works

Jay Duran

DPW Superintendent

781-897-5980 (DPW)
781-897-5945 (Water)
781-897-5944 / 5945 (Billing)
50 North Warren St,
Woburn, MA

Responsibilities

Department of Public Works is a professional team dedicated to enhancing the quality of life in Woburn. We make every effort to maximize the efficient, effective use of our resources in the support, maintenance and upkeep of the infrastructure, public lands, and programs. We are committed to public safety and providing prompt, courteous, quality service to the residents.

In the event of an electrical outage or down wire, please call NSTAR at 1-800-592-2000.

Gas Main Replacement

National Grid is replacing the gas main on Green Street from the intersection of Main Street to Eastern Avenue. The work will also consist of main replacement on portions of Highland Street, Mount Pleasant Street, McCabe Court and Blondell Terrace. The work will eventually be extended to Fowle Street depending upon their progress. National Grid is obligated to repave the length of the disturbed area from curb to curb, as required from the City of Woburn DPW. Any residents intending to get gas service are urged to request installation from National Grid at this time as this area will be subject to a moratorium of re-opening the road.

Water Meter Program

The City of Woburn will begin converting to an advanced water metering system that will improve leak detection and our ability to serve customers. The new technology represents our commitment to providing the most advanced and environmentally sound technology.

The billing rates will remain the same until all meters have been installed. If you would like to know more about this project, please contact us at 781-897-5945.

Please note that the installation company, USI Services, will notify property owners by mail when they are working in your area. Upon receipt of the USI notification, residents are urged to respond and schedule an appointment as soon as possible. To schedule your appointment click on www.usiconnect.com. To see the installers’ photos click on www.usiservices.com/projects/woburn.

Water Meter Program FAQs

Frequently Asked Questions

Residential Billing – Contact Lori Scalesse at 781-897-5944 or 5945 Monday through Thursday from 8:30 AM to 4:30 PM and Friday from 8:30 AM to 1:00 PM.
Commercial Billing – Contact Donna Hakemian at 781-897-5980 Monday through Thursday from 7:30 AM to 3:30 PM and Friday from 8:30 AM to 1:00 PM.

Contact the Public Works Department at 781-897-5945 Monday through Friday between 7:00 AM and 3:30 PM.

Contact the Public Works Department at 781-897-5992 Monday through Friday between 7:00 AM and 3:30 PM.

Contact the Public Works Department at 781-897-5995 Monday through Friday between 7:00 AM and 3:30 PM.

The Board of Health.
Phone number 781-897-5920.

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